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Searched in "KEYWORD" for "Customer service": 52 matches found.
1.
Consumerism.
(. )
by:
Lobban, Danielle
(ed)
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
339.47 LOB
Publisher & date:
Independence Educational Publishers
(2022)
https://www.issuesonline.co.uk/
2.
Exploring the may career pathways in early education // - part of - (Periodical Copy) (Date) Jul 2018 (Periodical) Early years educator (EYE).
Copies:
View full details for Location information.
Class:
372.2105 EYE
Publisher & date:
(. )
None available
3.
Verbal communication.
(. )
by:
Freeman, Phil
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
374.012 FRE
Publisher & date:
Axis Education
(2007)
Click here to access online; log in with your college credentials.
4.
Principles of light vehicle technology
(. )
by:
Stoakes, Graham
Copies:
IOW College - Main Collection ( Copies= 2 Available= 0)
Class:
629.287 STO
Publisher & date:
Pearson Education Limited
(2012)
None available
5.
Sales and service for the wine professional.
(2nd)
by:
Julyan, Brian K
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
641.22023 JUL
Publisher & date:
Continuum
(2003)
None available
6.
The modern bartender.
(. )
by:
Jelicich, Jason
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
641.874 JEL
Publisher & date:
Hospitality Press
(2001)
None available
7.
Hair salon
(. )
by:
.
Class:
646.724 HAI
Publisher & date:
C4
(13/01/16)
Click here to access on Planet eStream.
8.
Grand Indian hotel.
(. )
by:
.
Class:
647.94 CHA
Publisher & date:
Channel 4
(2024)
Click here to access on Planet eStream.
9.
The theory of hospitality and catering.
(13th)
by:
Foskett, David
;
Paskins, Patricia
;
Pennington, Andrew
;
Rippington, Neil
(ed)
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
647.94 FOS
Publisher & date:
Hodder Education
(2016)
None available
10.
The theory of hospitality and catering.
(13th)
by:
Foskett, David
;
Paskins, Patricia
;
Pennington, Andrew
;
Rippington, Neil
Copies:
View full details for Location information.
Class:
647.94 FOS
Publisher & date:
Hodder Education Group
(2016)
Click here to read the eBook.
11.
The theory of hospitality and catering.
(14th)
by:
Paskins, Patricia
;
Pennington, Andrew
;
Macaninch, David Foskett
Copies:
View full details for Location information.
Class:
647.94 PAS
Publisher & date:
Hodder Education Group
(2021)
Click here to read the eBook
12.
Amazing hotels: life beyond the lobby.
(. )
by:
.
Class:
647.94068 AMA
Publisher & date:
BBC2
(14/07/2020, 21/07/2020, 28/07/2020, 11/)
Click here to access on Planet eStream
13.
Christmas in New York: inside the Plaza.
(. )
by:
.
Class:
647.94068 CHR
Publisher & date:
C4
(09/12/2020)
Click here to access on Planet eStream
14.
The Grand party hotel.
(. )
by:
.
Class:
647.94068 GRA
Publisher & date:
BBC1
(24/09/2020, 01/10/2020, 08/10/2020, 15/)
Click here to access on Planet eStream
15.
Hospitality supervision: Level 3 S/NVQ
(. )
by:
Hunter, Gary
;
Tinton, Terry
;
Mannall, Clare
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
647.94068 HUN
Publisher & date:
Cengage Learning EMEA
(2010)
None available
16.
Hospitality supervision and leadership: Level 3.
(. )
by:
Foskett, David
;
Paskins, Patricia
;
Farrelly, Gary
;
Vasanthan, Ketharanathan
;
Steele, Lindsay
Copies:
IOW College - Main Collection ( Copies= 2 Available= 2)
Class:
647.94068 PAS
Publisher & date:
Hodder Education
(2015)
None available
17.
The Savoy.
(. )
by:
.
Class:
647.94068 SAV
Publisher & date:
ITV
(2020 & 2022)
Click here to access on Planet eStream
18.
Secrets of the Ritz Hotel.
(. )
by:
.
Class:
647.94068 SEC
Publisher & date:
C5
(18/06/2020)
Click here to access on Planet eStream
19.
The world's most expensive hotel.
(. )
by:
.
Class:
647.94068 WOR
Publisher & date:
C5
(30/01/2021)
Click here to access on Planet eStream
20.
The City & Guilds textbook: food and beverage service for the level 2 technical certificate (6103).
(. )
by:
Cousins, John
;
Weekes, Suzanne
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
647.95 COU
Publisher & date:
Hodder Education
(2018)
None available
21.
Food and beverage service.
(9th)
by:
Cousins, John
;
Lillicrap, Dennis
;
Weekes, Suzanne
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
647.95 COU
Publisher & date:
Hodder Education
(2014)
Click here to access online
22.
Handy's fourth leaf. Getting customers to do the work. // - part of - (Periodical Copy) (Date) Apr2023 (Volume) 29 (Number) 4 (Periodical) Business Review.
Copies:
View full details for Location information.
Class:
650 BUS
Publisher & date:
(. )
None available
23.
BTEC First business award student book.
(. )
by:
Carysforth, Carol
;
Bentley, Paul
;
Chandler-Corris, Lisa
;
Neild, Mike
;
Glencross, Karen
Copies:
IOW College - Main Collection ( Copies= 4 Available= 4)
Class:
650 CAR
Publisher & date:
Pearson Education Ltd.
(2012)
None available
24.
BTEC First business student book.
(. )
by:
Carysforth, Carol
;
Bentley, Paul
;
Chandler-Corris, Lisa
;
Neild, Mike
;
Glencross, Karen
Copies:
IOW College - Main Collection ( Copies= 3 Available= 3)
Class:
650 CAR
Publisher & date:
Pearson Education Limited
(2013)
None available
25.
BTEC National business: student book 1.
(. )
by:
Coupland-Smith, Helen
;
Phillips, Jenny
;
Richards, Catherine
;
Summerscales, Ann
;
Smith, Julie
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
650 HAR
Publisher & date:
Pearson Education Ltd.
(2016)
None available
26.
NVQ/SVQ Level 3 business & administration candidate handbook.
(. )
by:
Watkins, Bernadette
;
Parton, Nigel
Copies:
IOW College - Main Collection ( Copies= 2 Available= 2)
Class:
650 WAT
Publisher & date:
Heinemann
(2011)
None available
27.
Business, administration and finance. Level 2 Higher Diploma.
(. )
by:
Bickel, Linda
;
Mansfield, Alan
;
Clark, Sarah-Jane
;
Richards, Catherine
;
Tetley, Conrad
;
Fitzmaurice, Lynda
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658 BIC
Publisher & date:
Pearson Education Limited
(2009)
None available
28.
Business & administration student handbook Level 2.
(. )
by:
Lapsley, Anthony
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658 LAP
Publisher & date:
CfA
(2011)
None available
29.
Business and administration student handbook Level 1.
(. )
by:
Lapsley, Anthony
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658 LAP
Publisher & date:
CfA
(2011)
None available
30.
Business and administration student handbook Level 3.
(. )
by:
Lapsley, Anthony
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658 LAP
Publisher & date:
CfA
(2011)
None available
31.
BTEC Introduction to Business
(. )
by:
Seliet, Hala
Copies:
View full details for Location information.
Class:
658 SEL
Publisher & date:
Pearson Education Limited
(2005)
Click here to read the eBook.
32.
OCR Business and administration NVQ Level 3.
(. )
by:
Sutherland, Jon
;
Sutherland, Diane
Copies:
IOW College - Main Collection ( Copies= 3 Available= 3)
Class:
658 SUT
Publisher & date:
Hodder Education
(2011)
None available
33.
Starting a business all-in-one for dummies.
(3rd)
by:
Nelson, Bob
;
et al
Copies:
View full details for Location information.
Class:
658.11 NEL
Publisher & date:
John Wiley & Sons Inc.
(2022)
Click here to read the eBook.
34.
The creative entrepreneur.
(. )
by:
Seminega, Isa Maria
Copies:
IOW College - Main Collection ( Copies= 3 Available= 3)
Class:
658.421 SEM
Publisher & date:
The Ilex Press Limited
(2015)
None available
35.
The marketing plan in colour - a pictorial guide for managers.
(. )
by:
McDonald, Malcolm
;
Morris, Peter
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658.802 McD
Publisher & date:
Butterworth-Heinemann
(2000)
None available
36.
Apprenticeship customer service practitioner level 2.
(. )
by:
Blaikie, Elizabeth
;
Stewart, Lambert
;
Tissiman, Sue
Copies:
IOW College - Main Collection ( Copies= 3 Available= 3)
Class:
658.812 BLA
Publisher & date:
Pearson Education Ltd.
(2018)
None available
37.
S/NVQ level 2 customer service.
(2nd)
by:
Bradley, Sally
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658.812 BRA
Publisher & date:
Heinemann
(2007)
None available
38.
Customers: are we being served?
(. )
by:
.
Class:
658.812 CUS
Publisher & date:
ITV1
(23/03/2023)
Click here to access on Planet eStream
39.
Customer service: a practical approach.
(3rd)
by:
Harris, Elaine K.
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658.812 HAR
Publisher & date:
Prentice Hall
(2002)
None available
40.
Perfect customer care: all you ned to get it right first time.
(. )
by:
Johns, Ted
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658.812 JOH
Publisher & date:
Random House
(2003)
None available
41.
Mapping experiences: a complete guide to customer alignment thorough journeys, blueprints and diagrams.
(2)
by:
Kalbach, Jim
Copies:
View full details for Location information.
Class:
658.812 KAL
Publisher & date:
O'Reilly Media Inc.
(2021)
Click here to read the eBook.
42.
Meeting customer needs.
(3rd)
by:
Smith, Ian
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
658.812 SMI
Publisher & date:
Butterworth-Heinemann
(2003)
None available
43.
Starting an Etsy business for dummies.
(4th)
by:
Shoup, Kate
;
Gatski, Kate
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
745.5068 SHO
Publisher & date:
John Wiley & Sons Inc.
(2023)
None available
44.
The ultimate guide to selling on Etsy: how to turn your Etsy shop side hustle into a business.
(. )
by:
Ihli, Noelle
;
Allen, Jeanne
Copies:
IOW College - Main Collection ( Copies= 2 Available= 2)
Class:
745.50688 IHI
Publisher & date:
Independently published
(2021)
None available
45.
BTEC First travel and tourism
(. )
by:
Appleyard, Nicola
;
Aston, Rachael
;
Dale, Gillian
;
Jefferies, Malcolm
;
Kerr, Andy
;
King, Christine
;
Rock, Tom
;
Spencer, Carol
Copies:
IOW College - Main Collection ( Copies= 2 Available= 2)
Class:
910.68 AST
Publisher & date:
Pearson Education Limited
(2013)
None available
46.
BTEC Level 3 National Travel and Tourism
Book 1
(. )
by:
Dale, Gillian
Copies:
IOW College - Main Collection ( Copies= 3 Available= 3)
Class:
910.68 DAL
Publisher & date:
Pearson Education Limited
(2010)
None available
47.
BTEC Level 3 National Travel and tourism. Book 2.
(. )
by:
Dale, Gillian
Copies:
IOW College - Main Collection ( Copies= 5 Available= 5)
Class:
910.68 DAL
Publisher & date:
Pearson Education Limited
(2010)
None available
48.
BTEC National travel and tourism student book.
(. )
by:
Dale, Gillian
Copies:
View full details for Location information.
Class:
910.68 DAL
Publisher & date:
Pearson Education Ltd.
(2019)
Click here to read the eBook.
49.
BTEC National Travel and Tourism
(. )
by:
James, Elise
;
Thirlaway, Joanne
;
Woodhouse, Ursula
Copies:
View full details for Location information.
Class:
910.68 JAM
Publisher & date:
Hodder Education
(2007)
Click here to read the eBook.
50.
BTEC National Travel and Tourism.
(. )
by:
James, Elise
;
Thirlaway, Joanne
;
Woodhouse, Ursula
Copies:
IOW College - Main Collection ( Copies= 1 Available= 0)
Class:
910.68 JAM
Publisher & date:
Hodder Arnold
(2007)
Click here to access the online e-book version. USE CHROME TO READ THIS EBOOK
51.
BTEC First Travel and Tourism.
(2nd)
by:
King, Christine
;
Kerr, Andy
;
Jefferies, Malcolm
Copies:
IOW College - Main Collection ( Copies= 1 Available= 1)
Class:
910.68 KIN
Publisher & date:
Heinemann Educational
(2006)
Click here to access ebook
52.
The careers handbook: the graphic guide to finding the perfect job for you
(. )
by:
Khurana, Ashwin
Copies:
IOW College - Careers ( Copies= 1 Available= 1)
Class:
C 331.702 DOR
Publisher & date:
Dorling Kindersley
(2015)
None available
