IOW College Library Resources

Customer service for hospitality and tourism.

Medium Text
ISBN 9781915097149
Class 647.940688 HUD
Fict/Non Non Fiction
Authors Hudson, Simon
Hudson, Louise
Imprint Goodfellow Publishers Ltd.: Oxford: 2022
Edition 3rd
Value 38.99
Keywords
Complaints     Customer behaviour     Customer expectations     Customer experience     Customer relationships     Customer satisfaction     Customer service     Hospitality     Market research     Marketing     Tourism    
Copies
L07779 - PROCESSING (unavailable), Located: Main Collection( ) /, Type: Ordinary