IOW College Library Resources

Handy's fourth leaf. Getting customers to do the work.

Medium Periodical Article
Medium - part of - (Periodical Copy) (Date) Apr2023 (Volume) 29 (Number) 4
Medium (Periodical) Business Review.
Classif 650 BUS
Subject Business
Page 10 - 11
Authors Williams, David
Contents

The authors examines Charles Handy's shamrock organisation model and its development over time.

Keywords
Competitive advantage     Competitive environment     Corporate culture     Customer participation     Customers     Innovation     Productivity and efficienty     Self-service checkouts     Staffing