Total quality management and operational excellence: text with cases.
Medium
Text
ISBN
9781138673410
Class
658.4013 OAK
Fict/Non
Non Fiction
Authors
Oakland, John S.
Imprint
Routledge: London: 2021
Edition
5th
Value
42.99
Notes
HND Business reading list, 2023-24.
Keywords
Audits
Benchmarking
Business communication
Business culture
Case studies
Continuous improvement
Design process
Goals
HR
HRM
Human resource management
Implementation
Leadership
Lean
Lean thinking
M23184
Models
Partnerships
Performance measurement
Planning
Policy
Processes
Quality
Self-assessment
Six sigma
Strategy
Teamwork
Total quality management
TQM
Copies
L07051 - Available, Located: Main Collection( ) /, Type: One week